The Mall

Lost items are kept in the PPS (Permanent Security Point) located on the first floor. In the PPS we have a form for customers to leave us their details and a description of the object. In case of recovery, we will contact them.

The management of Parque Almenara gives special importance to the comments of their customers, key pieces in a process of continuous improvement. Claims and suggestions can be made in our PPS (Permanent Security Point), located on the 1st floor of the Shopping Mall.

The management office of the Parque Almenara Shopping Center is located on the first floor.

Opening time: from 9.30 am to 2.30 pm and from 4 pm to 7 pm (Monday-Friday).

Tourists who wish may request at the Permanent Security Point (PPS), on the first floor of the Shopping Center, a Castilian / English tourist map of the City of Lorca where the most outstanding monuments and itineraries of the City of the Sun are marked.

The Parque Almenara Children's Club is a space located in room 34, on the ground floor of the Shopping Center (opposite the Eroski Hypermarket cashier line). It offers children from 3 to 10 years old activities and workshops to learn and have fun. It has a wii zone, a walkway, a costume box and a games and workshops area.

It is a free service for customers of the Shopping Mall.

At the Parque Almenara Shopping Mall you will find a fully equipped and equipped lactation room so that the mothers can attend to the hygiene and feeding needs of their baby.

In the Parque Almenara Shopping Mall you will find toilets for men and women.

Parque Almenara makes available to parents, a micro-wave located in the lactation room, on the ground floor, to heat baby bottles.

There are several parking spaces for bicycles located in the outdoor parking of the Shopping Mall.

Parque Almenara has free motorbike parking spaces located in the underground parking (P-1 and P-2) next to the main accesses to the Shopping Mall.

Parque Almenara has 2,400 free parking slots, of which 1,900 are located in the 2 underground floors of the Shopping Mall and without a time limit.

Parque Almenara has 2,400 free parking slots and no time limit. 500 slots are located outside, on the surface and 1,900 in covered parking.

Customers who come from outside the European Union can benefit from a tax-free purchase. Request the refund of VAT and benefit from an even cheaper purchase.

In Parque Almenara, we pay a special interest for the little ones to have a good time. We have installed several playgrounds for children to play and entertain.

Sliding! (low level)
Fun in the Jungle (first floor)

Enjoy the free wi-fi service free of charge in the restaurant area on the first floor of the Parque Almenara Shopping Mall (Lorca).

For your customers to enjoy during your shopping, Parque Almenara has also created rest areas located at various points of the shopping center: Plaza del Sol, corridors and plaza on the first floor.

Our clients can take all the photos they need in Parque Almenara with our Photo Booth service.

It is located on the ground floor, near the escalator access to the restaurant area, in front of Décimas.

The customers of the Parque Almenara Shopping Mall (Lorca) have a clean point to recycle textiles, paper, light packaging, glass, used cooking oil, batteries and even fluorescent tubes in the Exterior Parking.